Professional Summary
Integration architect with 13+ years delivering secure, event-driven, API-led systems across Telecom, Retail, Finance, Healthcare, and Logistics. Specializing in MuleSoft (Mule 3/4, Anypoint Platform), normalization, governance, and measurable outcomes - retention, reliability, and operational efficiency.
Certifications
✓Salesforce Certified MuleSoft Associate
✓MuleSoft Certified Developer - Level 1
✓MuleSoft Certified Developer - Level 2
✓MuleSoft Certified Integration Architect - Level 1
✓MuleSoft Certified Platform Architect - Level 1
✓Salesforce Certified Integration Architect
✓Salesforce Certified Data Architect
✓Salesforce Certified Catalyst Specialist
Awards & Recognition
Energy Bean Award 2 Consecutive Years - Huawei
P4 Expert Rating - Accenture
Key Achievements
- Achieved 95%+ retention rate across EMEA MuleSoft enterprise accounts
- Generated $2M+ expansion revenue and reduced churn by 40%
- Secured 15+ customer case studies, references, and testimonials
- Improved team productivity by 50% through CSM playbooks and automation
- Energy Bean Award (2 consecutive years) at Huawei - Customer Experience Management
- P4 Expert Rating at Accenture for exceptional performance
Education
Master of Engineering
Anna University
2012 - 2014
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